FAQ
Where do your products ship from?
We work with trusted fulfillment partners to ship our products directly to you. This allows us to offer a wider selection of thoughtfully curated items while keeping prices accessible.
Are your products quality tested?
Yes. Every product is reviewed for comfort, functionality, and reliability before being added to our store. If it doesn’t meet our standards, it doesn’t belong at Tryvera.
Will the product look exactly like the photos?
We do our best to represent products accurately through photos and descriptions. Minor variations in color or finish may occur due to lighting or screen settings.
Shipping & Delivery
Do you ship worldwide?
Yes — we offer worldwide shipping to most countries.
How long does shipping take?
Delivery times typically range between 7–15 business days, depending on your location. Some orders may arrive sooner.
You’ll receive tracking information once your order ships.
How can I track my order?
Once your order has shipped, you’ll receive an email with tracking details so you can follow your delivery every step of the way.
Returns & Refunds
What if I’m not happy with my order?
We offer a 30-day satisfaction guarantee. If you’re not completely satisfied, contact us and we’ll help make it right.
How do I start a return?
Simply reach out to our support team with your order number, and we’ll guide you through the process.
Support
How can I contact you?
You can reach us anytime through our Contact page or by emailing our support team. We aim to respond within 24–48 hours.
Is my payment information secure?
Absolutely. All payments are processed through secure, encrypted payment gateways to keep your information safe.